Triumph Property Management Corp.

I've rented in four states and my experience with this management company was the worst I've ever had. If you've ever worked with a company that was clearly actively seeking to exploit you at every possible opportunity, then you likely know what I'm talking about because that was my experience with Triumph. I was with them for 14 months and couldn't leave fast enough. They raised the rent beyond the original terms of the lease with minimal warning, penalized me 20% for the two months I stayed past the first year (so, more than 40% more than I'd agreed to in total) when I opted not to renew. The garbage disposal and toilet stopped working during my rental period and, not only did they refuse to respond to my maintenance request, they had the gall to charge me for it when I left. Frankly, the icing on the cake was when they kept my deposit, despite the fact that I left the unit in better condition than I received it in (I quite literally went above and beyond because I knew they'd try to pull something like that). I can't caution anyone reading this enough... stay as far away from this company as possible. They were absolutely horrible to deal with.

While this isn't a "happy ending" sort of review - I wanted to share my experience. We applied for a home that my family fell in love with that was being managed by Triumph. It was perfect in many ways for my family. The process was simple, streamlined and such a breeze. We worked with Kelli to review some final details. All I can say is that Kelli is amazing! She is friendly and caring. She is good at explaining and she really does a fantastic job at making people feel comfortable with this whole process. Sadly, we did not qualify for the home. I just want to make sure that I shared my experience with Triumph and Kelli. Because companies and people like this are rare and hard to find. Thank you again for your time and expertise making this "not so happy" ending into an easier one to process. You are amazing Kelli!

The most friendly and professional property management company I’ve ever worked with. The front office girls were very polite and helpful. When signing my lease I got the pleasure to meet Kelli. She was very funny and pleasant to deal with. Quick lease signing and a great experience all around. I would recommend this management company to everyone who needs a PM.

My impression has always been that all triumph staff are very professional but one employee in particular raised the bar higher and that is Corinne in repair department who is incredibly smart and knowledgeable at her job. Just couple days ago a work order was placed. The first estimate came up unexpectedly high but Corinne noticed that and cancelled the existing work order w the plumber and found the part in Amazon and will send a handyman to resolve the issue which will save me money and for that I am extremely grateful. Thank you very much Corinne!

Yesterday I came in and asked to speak with someone about leasing a rental property. The receptionist, Victoria, was very nice and greeted me in a professional manner. She said the Leasing Director would come right out to assist me and she wasn't lying. She came right out. I didn't even have time to sit down. I thought I'd be waiting awhile, but no. She (Kelli) took me to her office, answered all my questions about the leasing process, was extremely thorough in explaining everything to me from submitting the application to signing the lease. I'm really looking forward to submitting my application now and hopefully being approved for the property, because knowing that this is the type of company I would be dealing with as a renter would definitely put my mind at ease.

Kelli at Triumph Property Management is awesome, very knowledgeable and informative. My virtual lease signing was a breeze. Kelli provided top notch service and her sense of humor was the icing on the cake. Thank you Kelli for your attention to detail as well as your willingness to address all the questions I had. You are appreciated.